Sabtu, 14 Januari 2017

Contoh Claim Letter

Cheongdam-dong Seoul, Gangnam-gu 147

December 22, 2016
Heera Lee
Mochi 'Kpop' Official
Seoul, Gangnam-gu 1310

Dear Ms. Lee

I have ordered 4 packs consist of 4 BTS 2nd Album (WINGS) from your website which I ordered by phone on December 14. I received the order on December 20.  When I received those packs of BTS 2nd Album (WINGS), there was one packs missing. I only got 3 packs of 4 packs that I ordered. To know whether there was one pack missing, you can check the  amount of BTS 2nd album (WINGS) whcih left your website stock.

To resolve that problem, I would like you to send me one pack of BTS 2nd Album (WINGS) like I ordered before. Or if the pack of BTS 2nd Album (WINGS) which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the BTS 2nd Album (WINGS) pack.

I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at  +8201014071310


Jimin Park

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